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How Time Planning Training Is Useless in Poorly-Run Organizations
Quit Teaching People to "Manage Tasks" When Your Business Has Zero Understanding What Really Is Important: The Reason Priority Management Training Is Useless in Dysfunctional Organizations
I'll ready to demolish one of the greatest popular false beliefs in corporate training: the idea that training employees better "task management" techniques will resolve efficiency problems in organizations that have zero clear strategic focus themselves.
Following seventeen years of working with businesses on productivity problems, I can tell you that time management training in a chaotic company is like teaching someone to sort their belongings while their home is actively on fire around them.
Let me share the basic issue: nearly all companies dealing with from time management issues do not have productivity challenges - they have management failures.
Standard task planning training believes that companies have well-defined, stable objectives that staff can be taught to understand and concentrate on. This idea is entirely disconnected from the real world in nearly all contemporary organizations.
The team worked with a major communications agency where employees were constantly complaining about being "unable to prioritize their responsibilities successfully." Executives had poured massive sums on priority planning training for every employees.
The training featured all the usual approaches: urgency-importance matrices, ABC categorization methods, time blocking strategies, and detailed task tracking software.
But performance kept to drop, employee frustration rates got higher, and client quality schedules turned more unreliable, not improved.
Once I examined what was genuinely going on, I found the real cause: the agency as a whole had zero consistent strategic focus.
Let me share what the normal experience looked like for employees:
Monday: Executive executives would communicate that Project A was the "most critical focus" and everyone must to work on it right away
The next day: A different senior executive would distribute an "immediate" email stating that Initiative B was now the "most important" objective
Wednesday: Another different division leader would call an "immediate" meeting to communicate that Initiative C was a "critical" deadline that had to be delivered by immediately
Thursday: The first top executive would express disappointment that Initiative A had not been completed sufficiently and demand to know why staff weren't "prioritizing" it properly
By week's end: Each three initiatives would be delayed, several deliverables would be missed, and staff would be criticized for "poor task organization techniques"
That cycle was happening constantly after week, regularly after month. No level of "task organization" training was able to enable workers navigate this systemic dysfunction.
The basic problem wasn't that employees couldn't learn how to organize - it was that the agency at every level was totally unable of creating consistent direction for more than 24 hours at a time.
The team persuaded executives to abandon their focus on "individual task management" training and rather establish what I call "Leadership Priority Systems."
Rather than working to train employees to manage within a constantly changing organization, we focused on creating genuine company direction:
Created a unified senior leadership group with specific authority for determining and maintaining strategic focus
Implemented a formal project assessment system that occurred regularly rather than daily
Established clear criteria for when initiatives could be modified and what degree of sign-off was necessary for such changes
Implemented enforced coordination procedures to make certain that all focus modifications were communicated explicitly and consistently across all teams
Implemented buffer periods where no priority disruptions were allowed without exceptional approval
The change was remarkable and outstanding:
Worker frustration instances dropped substantially as employees finally were clear about what they were supposed to be working on
Productivity increased by nearly significantly within 45 days as staff could genuinely work on finishing work rather than constantly switching between competing requests
Project delivery times decreased substantially as departments could organize and complete work without continuous changes and modifications
Client satisfaction got better substantially as work were actually finished as promised and to standards
This lesson: prior to you train staff to manage tasks, make sure your organization genuinely has consistent direction that are deserving of working toward.
This is another method that time organization training doesn't work in poorly-run organizations: by assuming that employees have real power over their work and tasks.
The team worked with a municipal department where staff were constantly getting reprimanded for "poor time organization" and sent to "productivity" training sessions.
Their reality was that these employees had essentially absolutely no influence over their daily activities. This is what their normal day appeared like:
About the majority of their workday was taken up by required sessions that they were not allowed to skip, regardless of whether these conferences were useful to their actual job
A further one-fifth of their schedule was dedicated to completing mandatory forms and bureaucratic requirements that contributed zero usefulness to their real responsibilities or to the clients they were meant to serve
The remaining one-fifth of their workday was supposed to be allocated for their core job - the tasks they were hired to do and that really made a difference to the public
But even this small amount of time was constantly invaded by "immediate" requests, last-minute meetings, and administrative requirements that were not allowed to be rescheduled
Given these circumstances, zero level of "time management" training was able to assist these employees turn more productive. This problem wasn't their employee priority organization techniques - it was an organizational framework that rendered meaningful activity almost unachievable.
The team worked with them implement systematic reforms to address the underlying obstacles to productivity:
Removed pointless meetings and created strict standards for when gatherings were genuinely necessary
Reduced bureaucratic obligations and got rid of duplicate documentation processes
Created protected blocks for core professional activities that would not be invaded by meetings
Created clear systems for determining what represented a legitimate "urgent situation" versus standard tasks that could wait for designated periods
Implemented workload sharing processes to guarantee that work was shared appropriately and that no single person was overwhelmed with impossible demands
Worker effectiveness rose substantially, work satisfaction got better considerably, and the department finally began providing improved services to the public they were supposed to support.
That crucial lesson: organizations can't solve time management issues by teaching employees to function better successfully within dysfunctional organizations. Organizations must fix the systems initially.
At this point let's examine probably the greatest laughable element of time management training in dysfunctional workplaces: the assumption that staff can somehow prioritize work when the management as a whole shifts its direction several times per week.
I worked with a software company where the CEO was notorious for experiencing "brilliant" ideas numerous times per period and requiring the entire team to instantly redirect to accommodate each new direction.
Employees would come at work on Monday with a specific knowledge of their tasks for the week, only to learn that the leadership had decided overnight that all priorities they had been concentrating on was suddenly not important and that they should to instantly start concentrating on an initiative entirely different.
That cycle would repeat several times per period. Projects that had been announced as "highest priority" would be forgotten halfway through, groups would be constantly re-assigned to different projects, and significant quantities of effort and energy would be squandered on work that were not completed.
Their startup had invested extensively in "agile work management" training and advanced task tracking systems to enable workers "adjust quickly" to shifting requirements.
Yet no level of education or systems could overcome the core challenge: people can't successfully organize perpetually evolving priorities. Perpetual change is the antithesis of successful prioritization.
The team assisted them implement what I call "Disciplined Direction Management":
Implemented regular planning review cycles where important strategy modifications could be discussed and adopted
Created firm standards for what represented a valid justification for adjusting agreed-upon directions beyond the planned planning cycles
Implemented a "direction protection" phase where zero adjustments to established priorities were allowed without exceptional justification
Created clear coordination systems for when objective changes were absolutely required, with full cost analyses of what projects would be delayed
Required written approval from senior leaders before each substantial direction changes could be enacted
This change was outstanding. Within three months, real project success percentages improved by more than 300%. Employee stress levels fell substantially as staff could finally focus on delivering work rather than constantly beginning new ones.
Creativity remarkably increased because departments had enough resources to completely explore and evaluate their ideas rather than repeatedly changing to new projects before any project could be fully developed.
This point: successful prioritization requires objectives that remain consistent long enough for teams to actually concentrate on them and achieve meaningful progress.
This is what I've discovered after extensive time in this business: task organization training is exclusively valuable in companies that already have their organizational act functioning.
When your company has clear organizational priorities, realistic demands, effective management, and processes that enable rather than obstruct effective performance, then priority organization training can be helpful.
However if your workplace is defined by continuous dysfunction, competing priorities, incompetent coordination, impossible workloads, and reactive leadership cultures, then task planning training is more harmful than pointless - it's directly destructive because it holds responsible employee behavior for leadership failures.
End throwing away resources on time organization training until you've addressed your systemic dysfunction first.
Begin establishing organizations with stable organizational priorities, competent leadership, and processes that really enable productive accomplishment.
The staff will organize just effectively once you provide them direction deserving of working toward and an workplace that really facilitates them in accomplishing their jobs. carrying excessive load with unrealistic demands
Worker effectiveness rose substantially, work happiness improved substantially, and this organization finally began providing better services to the public they were meant to support.
This crucial lesson: you cannot solve time management issues by training individuals to work better productively within broken organizations. You must improve the systems initially.
At this point let's address possibly the greatest absurd component of task management training in poorly-run organizations: the assumption that employees can mysteriously prioritize responsibilities when the company itself changes its priorities several times per day.
The team consulted with a software business where the CEO was famous for experiencing "brilliant" insights several times per week and requiring the entire company to immediately redirect to pursue each new priority.
Staff would arrive at work on any given day with a defined understanding of their tasks for the day, only to find that the CEO had decided suddenly that everything they had been concentrating on was suddenly not relevant and that they must to right away start working on something completely different.
That behavior would occur several times per week. Initiatives that had been stated as "critical" would be abandoned halfway through, departments would be constantly re-assigned to different work, and enormous portions of time and work would be squandered on projects that were ultimately not delivered.
This organization had invested significantly in "agile work organization" training and advanced task management tools to enable employees "respond efficiently" to evolving requirements.
Yet absolutely no level of education or tools could solve the basic problem: organizations cannot effectively manage continuously changing priorities. Constant change is the antithesis of successful organization.
We helped them implement what I call "Disciplined Objective Stability":
Established regular planning assessment periods where important direction changes could be evaluated and approved
Created firm standards for what represented a legitimate reason for adjusting established objectives apart from the scheduled assessment cycles
Created a "direction stability" time where zero adjustments to current objectives were permitted without emergency approval
Established specific notification protocols for when priority changes were genuinely required, featuring full consequence analyses of what work would be delayed
Established documented authorization from several decision-makers before any substantial strategy changes could be enacted
The transformation was dramatic. In three months, measurable project completion percentages increased by over three times. Staff burnout levels fell considerably as staff could actually concentrate on completing work rather than continuously starting new ones.
Innovation actually got better because teams had enough resources to completely explore and evaluate their solutions rather than constantly moving to new projects before any project could be fully completed.
This point: good prioritization needs objectives that stay stable long enough for teams to genuinely focus on them and complete significant results.
This is what I've concluded after extensive time in this business: time management training is merely useful in companies that currently have their leadership systems together.
When your organization has stable strategic priorities, realistic workloads, functional management, and systems that facilitate rather than hinder efficient work, then priority organization training can be helpful.
But if your company is characterized by perpetual dysfunction, competing messages, poor planning, excessive demands, and reactive management approaches, then task planning training is more harmful than ineffective - it's actively harmful because it faults personal choices for systemic failures.
End squandering resources on time organization training until you've resolved your systemic direction initially.
Focus on building organizations with consistent strategic priorities, effective management, and structures that actually support productive accomplishment.
Company employees would manage tasks extremely well once you offer them priorities deserving of working toward and an organization that actually enables them in completing their jobs.
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